Last updated: 31 Mar 2026
Who we are
BinThere is operated by BPS Designs Ltd (United Kingdom). This privacy policy explains how we handle personal data when you use the BinThere app and this website.
What data we collect
We aim to collect as little personal information as possible.
- App setup data: the bins you create, the schedules you choose, and any one‑off changes you make (move/skip).
- Reminder settings: whether reminders are enabled and what times you choose.
- Import by postcode (optional): if you use the postcode import feature, we send your postcode and selected address reference to our import service to try to fetch bin dates. This is used to prefill your setup.
- Support messages: if you contact support, we'll receive whatever information you include in your email.
What we don't do
- We don't sell your personal data.
- We don't run advertising trackers inside the app during onboarding.
- We don't require you to create an account to use the app.
How postcode import works
If you choose to import by postcode, we call our import API to look up addresses and (where available) bin collection dates. If import isn't available for your council, you can still complete setup manually.
Legal basis (UK GDPR)
- Contract: to provide the app features you request (schedules, reminders, exports).
- Legitimate interests: to keep the service running reliably and protect it from abuse.
- Consent: where required (for example, notifications permission on iOS).
Third‑party services
BinThere may use third‑party services to provide specific features. Depending on your setup, this can include:
- Apple (App Store distribution and payments, where applicable).
- Notification services on your device (local notifications).
- Address and council data providers used by our import service when you choose postcode import.
Data retention
Your bin schedules and reminder settings are primarily stored on your device. If you export a backup, you control where it is saved and shared. Support emails are retained only as long as needed to help you.
Your rights
Under UK data protection law, you have rights including access, correction, and deletion. If you want help exercising these rights, contact us using the details on the Support page.
Changes to this policy
We may update this policy from time to time. We'll post the latest version on this page.